Take a look at the simplified SAP CRM solution

Simplifying, is the key motto of SAP’s HANA strategy. SAP S/4HANA for Customer Management (S/4CRM) is a simplified version of SAP CRM, located in SAP’s HANA supported digital core. Technically, it can be installed on SAP digital core, S/4HANA, as an add-on. In this way ERP and CRM systems can work together without the middleware and duplicated datas.


S/4HANA for Customer Management is that new-generated CRM solution built in S/4HANA ERP system as add-ons by SAP. Since using the same database with S/4HANA ERP systems, this solution has more advantages about data individuals and entegrations rather than classic SAP CRM. S/4HANA for Customer Management is presenting restricted functionalities nowadays, but improved day-by-day and planned to be have more capabilities in long-terms.

In present, SAP S/4HANA that is evaluated as an ideal solution for the customers who do not want to end-to-end CRM systems but want to be closer the functions offered by SAP S/4HANA, is planned to be proceed more functionalities in the future.